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Terms and Conditions

Terms & Conditions

Effective Date: January 4, 2025

Welcome to Manavuri Sarukulu.

By accessing or using our services, you agree to the following Terms and Conditions. Please read them carefully before placing an order.

Acceptance of Terms

By using the Manavuri Sarukulu app or website, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.

Eligibility
  • You must be at least 18 years old to use our services
  • By placing an order, you confirm that the information you provide is accurate and complete.
Services Offered
  • Manavuri Sarukulu delivers groceries, essentials, and other items to specified locations
  • Availability of items is subject to stock and delivery location.
Account Responsibility
  • You are responsible for maintaining the confidentiality of your account and password.
  • Any activity under your account will be deemed authorized by you.
Placing an Order
  • Orders can be placed through our website.
  • We reserve the right to accept or reject any order for reasons such as unavailability, incorrect pricing, or suspected misuse.
Pricing and Payment
  • Prices listed are inclusive of applicable taxes.
  • In case of pricing errors, we will inform you and allow you to confirm or cancel the order.
  • We offer Cash on Delivery (COD) and PhonePe Payment Gateway as payment options.
Cancellations and Refunds
  • Orders can be canceled before dispatch. Once dispatched, cancellations are not allowed.
  • Refunds for canceled orders will be processed within 3 working days.
  • Refunds are not applicable for perishable or opened items unless they are damaged or incorrect.
Delivery Policy
  • Delivery times are estimated and may vary based on location, weather, or other conditions.
  • It is your responsibility to provide accurate delivery information.
  • If a delivery fails due to incorrect details or unavailability, additional charges may apply for re-delivery.
User Conduct

You agree not to:

  • Use the platform for illegal or fraudulent activities.
  • Violate any local, state, or national laws while using our services.
  • Interfere with the operation of our website.
Limitation of Liability

Manavuri Sarukulu is not liable for:

  • Delays caused by factors beyond our control, such as weather or traffic.
  • Losses incurred due to incorrect information provided by the user.
  • Indirect or consequential damages arising from the use of our services.
Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: help@manavurisarukulu.com